Privacy Policy

Introduction

Welcome to https://car-rental-dubai.terratrek.net (hereinafter referred to as “Car Rental Dubai” or “we”). We are dedicated to protecting your privacy and ensuring that your personal data is handled with the utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of personal information in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) of the United States
Colorado Privacy Act (CPA), Utah Consumer Sales Practice Act (UCPA), Connecticut Common Cause Data Protection Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).

Scope

This policy covers all aspects of our online presence, including our website (https://car-rental-dubai.terratrek.net), mobile applications, online services, and products offered through these platforms. However, please be advised that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users who:

Utilize our applications and services as authorized users.
Visit or navigate our websites linked to this policy.
Engage with us through communications, including emails, phone calls, or text messages (SMS).

Personal Data Collection

We gather a range of personal data to enhance your experience, personalize our services, and improve our products. The types of information we collect include:

Account Information: Details related to your user account, such as username, email address, and password.
Payment Information: Cardholder name, credit/debit card numbers, expiration dates, and security codes for processing payments securely.
Financial Information: Data associated with transactions, including amounts, frequency, and billing addresses.
Purchase Information: Products or services you have purchased, order history, and preferences.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile device.
Location Data: Information about your physical location when using our location-based services.
Feedback: Comments, suggestions, or reviews you provide to improve our products and services.
Social Media Information: Details obtained from social media platforms when you interact with us through these channels.
Product Information: Preferences, ratings, and interactions related to the products we offer.

We collect this data through various methods, including direct user input, automated technologies, and third-party providers who assist us in delivering our services.

Cookies

Cookies are small text files placed on your device by websites to enhance user experience and gather analytics. We utilize cookies for several purposes:

Strictly Necessary: These ensure the basic functionality of our website and applications.
Preference: Cookies store preferences set by users, such as language or display settings.
Analytics: They help us analyze how users interact with our site, providing insights to improve performance and user experience.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once these purposes are met, we securely delete or anonymize the data to protect your privacy.

Security Measures

Car Rental Dubai implements robust security measures to safeguard your personal information:

Encrypted Communication: We use encryption protocols to secure data during transmission and storage.
Secure Third-Party Providers: We engage reputable partners who adhere to strict privacy standards to assist us in processing data securely.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

Access: The right to request access to and obtain a copy of your personal information held by us.
Rectification: The ability to request corrections or amendments if your data is inaccurate or incomplete.
Erasure (Right to be Forgotten): The option to request the deletion of your personal data under certain circumstances.
Restriction: The right to limit the use or processing of your data in specific situations.
Portability: The ability to receive your personal data in a structured, commonly used format and transfer it to another controller.
Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights, please contact our dedicated privacy team using the details provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

Car Rental Dubai reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions regarding this policy, please contact us:

Email: [email protected]
Postal Address: [Provide physical address]